Director of Operations

Are you a proactive, assertive, take-charge person? When something is of value to you, do you have an almost uncanny ability to think ahead and charge forward to attain goals? Do you need and thrive in a work environment that allows for independence, freedom, and change? Are you happy to make decisions, but only once you’ve reviewed a problem from all angles and have determined that your choice is low risk and likely to work out well? Are you more of a leader than a team player, and only truly want to participate when you can personally contribute to the overall solution? Do you prefer not to delegate, as no one can do the job quite as well as you can? Are you hard on your direct reports, and harder on yourself? Is your communication style factual, no nonsense, and what some would call blunt?

We are an innovative and growing law firm located in Dallas, Texas focused on intellectual property law. Our mission is to prove that a law firm can be a great place for great people to work. One of our key strategic objectives is providing unexpectedly great service from a law firm. We achieve this objective through maintaining a compelling employee culture based on a unique set of core values.

Our number one hiring priority is to add a great professional to assist us with building and maintaining processes for efficient operation of the firm. This role involves broad operational responsibilities, including bookkeeping support, billing, vendor managements, KPI reporting, and marketing support. Success for this position requires a organization and attention to detail as well as following processes. It also requires someone able to move with a fast pace to juggle multiple projects, while having people skills.

This position will report directly to the law firm’s managing partner.

At least five years operations management with a law firm is preferred; if no legal experience, at least 10 years operational/administrative experience is preferred.

This is a full-time, in-office position in Dallas, Texas.

If this sounds like the kind of law firm you’d like to join and have an important role, we look forward to hearing from you.

About You:

You must be able to show evidence of your prior success with:

Operational success in a professional services environment
Proficiency in Clio Manage and QuickBooks Online
High attention to detail and ability to follow processes with minimal supervision
Able to learn Bill.com, Monday.com, and Dropbox
Event planning, calendar management
Managing KPIs and using common financial reports to make business decisions (budget variance, P&L, cashflow forecast, work pipeline, balance sheet)
Managing vendors such as bookkeepers, accountants, and technology services

Primary Responsibilities:

Managing accounts payable, accounts receivable, and other accounting functions
Bookkeeping and Clio Manage, including billing support
Vendor management
This position encompasses a wide range of activities with involvement in all phases of administration, personnel, finances, facilities, IT, and business systems
We are building a firm where systems run the business, and people run the systems. This position is responsible for improving and implementing both our operational and financial systems.
General admin support of legal personnel, as needed.

Success Behaviors:

High attention to detail and ability to follow processes with minimal supervision
Ability to “get stuff done” with a positive attitude
Work at a face pace with sometimes conflicting projects
Be proactive and self-reliant if new skills and capabilities need to be learned
Consistent with our core values — (i) great attitude .. puts others first, (ii) driven to make an impact; (iii) always open to a better way; (iv) courage to do the right thing; and (v) someone you can count on

If you are interested in learning more, please contact laura.klemchuk@klemchuk.com with a cover letter and resume.

Director of Operations